Married with 2 wonderful kids. I love playing softball, golfing, and hanging out with my friends and family! I am always here to help, and happy to do so!

As a Customer Success Manager on the Enterprise Team at Zywave, Brianna strives to ensure her partners are utilizing all of the incredible tools Zywave has to offer. With more than 10 years of leadership experience in offering customers in various industries with world class service, she’s obsessed with listening to her partners’ needs in an effort to discover how to help them delight their clients for continued growth and prosperity. During her free time, Brianna loves running, cycling and spending time with her two children.

I was born and raised in Milwaukee, Wisconsin, and attended college at UW-Madison. Go Badgers! My favorite part of my role as a Customer Success Consultant is helping our partners like you grow and get the most out of Zywave products! In my free time I enjoy spending time with family and friends. I also love traveling, hiking, and trying new restaurants.

Isn’t it a great feeling to know you’ve helped someone? That is just one reason why I love Customer Success! Helping our Partners get the most out of Zywave so that they can in turn helps others is what it’s all about. Outside of Zywave, you can catch me reading, painting, or cooking.

11-year veteran of the recruiting industry with experience in direct client delivery and management of strategic recruiting teams and partnerships. That client service experience along with my general interest in technology led me to Zywave where I’m excited to help provide best in class service to our broad spectrum of partners. In my free time I am an avid ice hockey player and I also enjoy periodic red wine tastings with my fiancé.

I've taken a very normal career path from physics degree to restaurant general manager to full-desk recruiter to a litany of roles within Customer Success, and jokes aside, that background has helped define who I am today and how I interact and lead my partners to achieving their success.

I feel the technological transitions we are making will revolutionize the way agencies do business. Leading our Partner Account Executives to bring our platform to the industry is an honor and a responsibility that I am passionate about. When I am not leading our Partner Account Executives, I am leading young men on the basketball floor or baseball diamond. I even find time to still compete competitively in baseball.

I was raised on the east coast, but now live in sunny, beautiful Colorado with my family. I live with a Raider fan, but love the Broncos! We love to Ski, hike and do anything and everything outdoors. I joined Zywave because I know we are the best of the best in the Insurance technology industry. Being in B2B sales and sales management for 21+ years, it is my passion to help my clients exceed their business goals while creating long lasting relationships. I have worked alongside 100’s of business owners in the O&G field, government space, construction and service industries. One thing resonates regardless of what industries they are in and that is owners want trusted advisers in their corner. Anytime I can help educate my clients, while saving them time, money and creating efficiencies; it reminds me why I do what I do. In a fast-paced world where client interactions are not always the best experience, Zywave and the entire team strive to create and provide our partners with everything they need to grow their business, while doing it with the highest level of service when client facing.

My name is Rob Stout and I am a Regional Sales Manager here at Zywave. I have an extensive risk management and OSHA compliance background. I am a huge fan of Broker Briefcase and all the updated information available immediately for brokers and their clients. MyWave Connect and Zywave Learning are also tremendous customer facing resources available for brokers and clients. Outside of Zywave I enjoy coaching my son in baseball, football and basketball as well as watching my daughter at her dance recitals and participate in gymnastics. I am an avid golfer and also enjoy running obstacle races. I look forward to working with you as a partner, and provide the greatest value through our expertise and solutions.